Return Policy
Returns
We do not accept returns for unwanted items, however if you have any issues or questions about your order please do contact us at info@amitybuchanan.com so we can find an appropriate solution.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
If there is an issue with your order that warrants a refund you will be notified via email, and you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you have not received the refund within 15 business days please contact us at info@amitybuchanan.com.